Trust Center

Security at NinjaOne

Security is built into the fabric of our products, team, infrastructure, and processes, so you can be rest assured your data is safeguarded.

[email protected] | Privacy Policy | EULA | DPA

Compliance

GovRAMP
FedRAMP
FedRAMP
NIS 2
NIS 2 Directive
GDPR Compliant
GDPR
CCPA Compliant
CCPA
SOC 3
SOC 3
HIPAA
HIPAA
SOC 2
SOC 2
ISO 27001 Certified by Schellman
ISO 27001:2022

Controls

Accessibility Statement

NinjaOne is committed to making our products accessible and user-friendly to everyone. That’s why we’ve partnered with a third-party to perform accessibility assessments against the Web Content Accessibility Guidelines (WCAG) 2.2 AA / Voluntary Product Accessibility Template (VPAT) 2.5 standards for major products and functionality. In our most recent testing, the NinjaOne core platform achieved “Supports” or “Partially supports” for all applicable WCAG 2.2 criteria. Our VPAT reports are available to customers or prospects upon request.

 

As we develop and release new products and features, we conduct ongoing accessibility testing to identify potential compliance gaps. We are committed to making commercially reasonable efforts to resolve these issues based on their severity and the scope of the changes they require. We also incorporate accessibility objectives into our regular release planning and prioritize them alongside other development initiatives. Your feedback helps us ensure our solutions are accessible and aligned with your specific module usage and assistive technology needs. We recognize that accessibility is a priority for the NinjaOne community and are committed to incorporating these requirements into our broader product roadmap.

 

For questions or suggestions, please contact your account team or email us at  [email protected].

Microsoft icon
Microsoft
M365 Azure
Singapore, USA, Indonesia, India
Google icon
Google Cloud Platform
Cloud Infrastructure
USA Oregon
Zendesk
Support ticketing system
USA
Amazon Web Services
Cloud Infrastructure
USA
Atlassian icon
Atlassian (Confluence & Jira)
Issue tracking
USA
Dropsuite
Backup Services
USA, Canada, Germany, Ireland, UK, Australia, Singapore, Japan
Zendesk
Cloud Support Services
USA, Germany, Ireland, Australia, Japan
Amazon Web Services
Cloud Infrastructure/Hosting
USA, Canada, Germany, Australia
Exypnox
Technical Support Services
Philippines

What types of PII data are stored in NinjaOne?

NinjaOne does not typically process personal and/or sensitive data, please refer to our DPA for more details. The solution collects computer information (e.g., computer name, hardware type, local IP address, file structures, etc.).

Does NinjaOne have written policies, procedures and/or processes in place to ensure the proper management and supervision of staff for the preparation, review, execution of your operations?

Yes

Is NinjaOne GDPR compliant?

Yes

Does NinjaOne have a documented Information Security Policy?

Yes